Tech Mahindra Careers Freshers 2025 in Mumbai| Apply Now

Job Overview: Tech Mahindra Careers Freshers

Tech Mahindra, a world-leading firm and consulting agency, is hiring for the worldwide voice – retention means of the UK in Mumbai. Identified for its give attention to buyer expertise and digital transformation, Tech Mahindra gives an thrilling platform for first-year college students and skilled professionals to construct a gratifying profession in customer support.

This function gives the chance to work in a voice-based dynamic course of, assist worldwide purchasers, present consultations, and assure buyer satisfaction. Whether or not it’s newer to beginning your skilled journey or somebody with as much as 12 months of expertise within the voice course of, this function is a gateway to probably the most vibrant industries.

Job Highlights

• Location: Mumbai (solely native candidates can apply)
• Eligibility: Graduates/Undergraduates, Freshers & Skilled (0–12 months)
• Function: Worldwide Voice Course of – UK Retention
• Wage: ₹2.90 LPA (Freshers) | As much as ₹4.5 LPA (Skilled)
• Shifts: 24×7 rotational shifts

Eligibility standards

• Schooling: Postgraduate/undergraduate (non-mandatory title).

Expertise:

• First-year college students with wonderful communication expertise are eligible.
• The candidates are inspired with 0-12 months of expertise within the worldwide voice course of.
• Location: Candidates should have their headquarters in Mumbai.
• Adjustments: disposition to work in rotational modifications (24×7 atmosphere).
• Linguistic expertise: sturdy competitors in English with good voice readability.

Key duties

As a part of buyer retention: the worldwide voice course of, you:

• Deal with incoming and outgoing requires worldwide purchasers.
• Present distinctive customer support and clear up buyer consultations instantly.
• Handle calls associated to retention to retain prospects successfully.
• Present energetic listening and empathic communication.
• Doc shopper interactions with precision for the achievement of the method.
• Collaborate with the tools to satisfy the efficiency and KPI aims.
• Preserve Tech Mahindra’s high quality {and professional} requirements.

Required expertise

Technical expertise

• Primary information of customer support processes.
• Familiarity with voice and accent expertise.
• Capacity to make use of CRM techniques and name administration instruments.
• Speedy adaptability to worldwide voice course of requirements.

Mushy expertise

• Wonderful oral communication with impartial accents.
• Sturdy mutual expertise to attach with prospects.
• The power to work below strain and handle rotation modifications.
• Optimistic angle and willingness to study shortly.
• Mentality of drawback fixing with element.

Wage and advantages

Wage package deal:

• Freshers: ₹ 2.90 LPA.
• Skilled: as much as  4.5 LPA (based mostly on the final CTC and the efficiency of the interview).

Benefits and advantages:

• Unidirectional cabin set up inside the designated limits.
• Aggressive Advantages Package deal for Workers.
• Publicity to worldwide purchasers and international work tradition.
• Quick-track incorporation course of.
• Alternatives for the event of expertise {and professional} progress inside Tech Mahindra.

Choice course of

The Tech Mahindra Careers Freshers 2025 choice course of in Mumbai consists of:

• Human Assets Interview: Preliminary analysis and communication analysis.
• VNA check (voice and accent): to guage readability, fluidity, and pronunciation.
• Operations Interview: Buyer administration, adaptability, and function suitability.

Utility course of

candidates can apply now contact the human sources staff.

Contact individual: Shruti Gowda (HR – Tech Mahindra)

• Function: shopper retention – voice / combined
• Business: IT and consulting companies
• Division: Buyer Success, Service, and Operations
• Sort of employment: full-time, everlasting
• Location: Mumbai

Regularly Requested Questions (FAQ)

Q1. What’s the work function for Techindra Careers Freshers 2025 in Mumbai?

The function is within the worldwide voice course of (retention of the UK), the place it would deal with customer support calls and retention actions.

Q2. Are you able to apply for this function?

Sure, first-year college students with wonderful communication expertise are welcome. Earlier expertise is just not obligatory.

Q3. What’s the eligibility to use?

College students with a college graduates or have sturdy English communication expertise, who stay in Mumbai, are eligible.

This fall. What’s the wage package deal?

First-year college students start at ₹ 2.90 LPA, whereas skilled candidates might earn as much as ₹4.5 LPA.

Q5. What’s the choice course of?

It consists of the human sources interview, the analysis of VNA, and an operations interview.

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