Supply Challenge Supervisor 2025 | Finest Alternative

Job Overview:  Supply Challenge Supervisor

Tech Mahindra is hiring an skilled Challenge / Supply Supervisor for its telecom operations in Bangalore and Pune. This function is designed for professionals with in depth publicity to software help and upkeep inside the telecom area. The place performs a vital function in making certain service stability, managing high-priority incidents, and sustaining seamless coordination throughout technical, operational, and third-party groups.

As a Challenge / Supply Supervisor, you’ll act because the Single Level of Contact for Main Incident Administration, notably for Precedence 1 and Precedence 2 incidents. The function requires a powerful understanding of enterprise affect, structured communication, and disciplined execution of ITIL-aligned processes. You’ll lead service administration calls, monitor incident decision, and guarantee well timed service restoration with minimal disruption to enterprise operations.

This place is right for professionals who’re assured in stakeholder administration, incident governance, and operational management. Rapid joiners are most well-liked, and the function provides a possibility to work inside a globally revered group that has deep experience within the telecom business.

Highlights (Abstract)

• Challenge / Supply Supervisor function in telecom operations
• Areas: Bangalore and Pune
• Rapid joiners most well-liked
• Possession of Main Incident Administration
• Sturdy deal with service restoration and RCA governance
• Publicity to large-scale telecom environments

Eligibility Standards

• Any graduate from a acknowledged establishment
• In depth expertise in software help or upkeep inside the telecom area
• Sturdy understanding of ITIL-aligned service administration practices
• Potential to handle high-severity incidents and stakeholder communications

Key Obligations

• Act because the Single Level of Contact for Precedence 1 and Precedence 2 incident communications
• Perceive and talk enterprise affect throughout incidents.
• Drive service administration calls and incident decision actions
• Coordinate with software, infrastructure, and third-party groups.
• Guarantee service restoration and closure of residual impacts.
• Monitor and drive Root Trigger Evaluation (RCA) completion
• Monitor SLA and KPI efficiency and help enchancment initiatives.
• Spotlight operational dangers and points to management groups.
• Monitor open drawback information and corrective actions.
• Drive continuous service enchancment initiatives.

Abilities Required

• Challenge and supply administration
• Incident and repair administration
• ITIL course of data
• Stakeholder communication
• Telecom area understanding
• Coordination with multi-vendor groups
• Analytical and reporting expertise

Wage & Advantages

Tech Mahindra provides a aggressive compensation construction aligned with business requirements for this function. Staff additionally obtain a complete advantages bundle, together with:

• Medical insurance protection
• Workplace cafeteria services
• Workplace cab or shuttle providers
• Effectively-equipped workplace fitness center
• Job and soft-skill coaching applications
• Skilled diploma help

Choice Course of

The choice course of typically consists of:

• Resume shortlisting
• Technical and domain-focused interviews
• Managerial dialogue
• Remaining HR interplay

Utility Course of

Eligible candidates can apply by way of Tech Mahindra’s official profession portal or by way of recruitment companions dealing with quick joiner necessities.

Making use of On-line:

Candidates are suggested to use utilizing the official Tech Mahindra careers platform for sooner processing.

Why Be a part of Tech Mahindra Jobs?

Tech Mahindra offers professionals the chance to work on large-scale telecom transformation applications whereas gaining publicity to international shoppers and complicated service environments. The group emphasizes course of excellence, steady enchancment, and management improvement, making it a really perfect office for skilled supply professionals.

Concerning the Firm

Tech Mahindra is a part of the USD 15.4 billion Mahindra Group and is a number one international methods integrator and enterprise transformation consulting group with a powerful deal with the telecommunications business. The corporate helps organizations in innovating and reworking by way of deep area experience, differentiated providers, and versatile supply fashions.

Through the years, Tech Mahindra has constructed in depth capabilities throughout Enterprise Help Methods, Operations Help Methods, community design and engineering, next-generation networks, mobility options, safety consulting, and testing providers. Its service portfolio spans consulting, software improvement and administration, community providers, resolution integration, product engineering, and infrastructure managed providers.

The corporate has efficiently executed quite a few large-scale telecom engagements, together with a number of greenfield operations and transformation applications for incumbent operators. With operations throughout greater than 31 international locations and a powerful supply presence, Tech Mahindra serves main wireline, wi-fi, and broadband operators worldwide.

Assessed at SEI CMMi Stage 5, Tech Mahindra maintains excessive requirements of high quality and course of maturity. Its international workforce brings collectively technical experience, operational excellence, and a collaborative tradition that helps long-term worth creation for shoppers and staff alike.

Conclusion

The Challenge / Supply Supervisor function at Tech Mahindra is a powerful alternative for skilled telecom professionals in search of management accountability in service administration and incident governance. With publicity to advanced operational environments and international stakeholders, this function helps each skilled progress and long-term profession stability.

FAQs – Tech Mahindra

Q1. What’s the main focus of this function?
Ans.  The function focuses on managing main incidents, service supply, and operational coordination in telecom environments.

Q2. Is that this function customer-facing?
Ans.  Sure, it includes common communication with inner and exterior stakeholders throughout vital incidents.

Q3. Are quick joiners necessary?
Ans.  Rapid joiners are strongly most well-liked for this place.

This fall. Which areas can be found?
Ans.  The function is offered in Bangalore and Pune.

Q5. What area expertise is required?
Ans.  Sturdy expertise in telecom software help and upkeep is crucial.

 

 

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