IDFC First Bank Hiring For Associate Relationship Officer Role

IDFC First Bank Hiring For Associate Relationship Officer Role. Interested Candidates can go through the details and apply using the link provided at the bottom of the Post.

IDFC First Bank – Associate Relationship Officer

Job Description

DFC First Bank – Associate Relationship Officer

Job Title: Associate Relationship Officer

Location: Karnataka / Chhattisgarh / Odisha / Rajasthan / Gujarat / Madhya Pradesh / Andhra Pradesh

Business Unit: Retail Banking – Rural Banking

Function: Rural Sales

Job Purpose

This role focuses on strengthening customer relationships within Rural Banking by delivering superior service and support. The position requires assisting Relationship Managers in identifying entrepreneurs and small business owners in the assigned area, understanding their financial needs, and facilitating suitable loan solutions. The objective is to drive client acquisition, nurture household-level relationships, and maximize customer lifetime value while contributing to the bank’s overall growth.

Key Responsibilities

• Carry out zoning activities to assess household requirements in assigned villages and territories.
• Conduct post-loan disbursal checks and ensure group loan booking targets are met on a monthly and yearly basis.
• Evaluate customer needs, identify opportunities, and generate additional revenue through appropriate cross-selling based on lifestyle, risk profile, and financial requirements.
• Support the expansion of liability products in rural markets through lead generation and account openings.
• Contribute to branch and individual sales targets via new customer acquisition, referrals, and account retention.
• Encourage customers to adopt digital and online banking solutions.
• Maintain strong recovery and collection efficiency through structured processes.
• Oversee preparation of accurate loan and savings account documentation.
• Work closely with operations staff to ensure correct and timely data entry.
• Ensure compliance with all banking policies and regulatory requirements.
• Conduct field visits, audits, and verifications to uphold account quality.
• Stay updated on all bank products, services, and credit guidelines to deliver effective customer service.
• Recommend process improvements to enhance efficiency and service quality across the branch network.
• Provide assistance in implementing livelihood development and community advancement programs.

Qualifications

• Minimum: 12th pass (any stream)
• Graduation: Preferred but not mandatory
• Post-Graduation: Optional

Experience

• 0–1 year of relevant branch banking experience.
• Fresh graduates are also encouraged to apply.

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About IDFC First Bank

IDFC First Bank is a prominent financial institution in India, renowned for its commitment to delivering innovative and customer-centric banking solutions. Established through the merger of IDFC Bank and Capital First Limited, the bank has carved a niche for itself in the competitive banking sector. With a strong emphasis on technological advancements and digital banking services, IDFC First Bank strives to provide a seamless and efficient banking experience to its customers. The bank’s diverse range of products includes savings accounts, fixed deposits, personal loans, home loans, and more, catering to the financial needs of individuals and businesses alike. Known for its transparent and customer-friendly approach, IDFC First Bank continues to uphold the highest standards of integrity and professionalism in the financial services industry.