Hexaware Walkin Chennai 2025 | Brisker Profession Alternatives

Hexaware Walkin Chennai, Hexaware Applied sciences is hiring Non-Voice Course of Buyer Care Executives to join its dynamic help teams. On this position, you’ll help shoppers by way of chat and e-mail utilizing resolving queries related to product points, billing, supplier updates, and customary inquiries. The position calls for sturdy written communication skills, an curiosity in components, and the aptitude to multitask accurately. Very best candidates might be cosy operating in a dependent methodology setting and the usage of CRM instruments. Freshers and professionals with buyer assist get pleasure from are advisable to make use of. Hexaware offers full education, a collaborative work custom, and alternatives for profession development inside the worldwide IT providers trade.

Hexaware Walkin Chennai Overview

• Firm:-Hexaware
• Wage:- Not Disclosed
• Qualification:– UG, PG
• Skilled:- 0 – 1
• Work Mode:- WFO/WFH
• Job Sort:- Full Time

Hexaware Walkin Chennai

Hexaware Applied sciences is organizing a walk-in interview in Chennai for freshers and expert candidates, principally for Non-Voice Buyer Care Govt roles. This chance is finest for expert communicators with strong writing skills and first laptop computer literacy. As a Buyer Care Govt, you’ll treatment buyer queries by way of chat and e-mail, deal with billing or provider-associated issues, and guarantee well-timed, appropriate responses. The company offers established education, mentorship, and a collaborative work tradition. Professionalism, curiosity to element, and trouble-fixing aptitude are important. When you’re attempting to hitch a worldwide IT providers chief, convey your up to date resume, ID proof, and attend the walk-in to launch your profession with Hexaware.

In regards to the Function

Hexaware Applied sciences is hiring for the position of Buyer Care Govt – Non-Voice Course of. This position includes dealing with consumer queries by way of chat and e-mail steering in place of voice-based interplay. The proper candidate could be accountable for offering correct, well-timed responses, resolving worries, and maintaining a excessive stage of buyer delight. The exercise requires sturdy written communication capabilities, consideration to element, and a client-centered perspective. It’s nice and ideal for many who are cosy in a procedure-oriented, lower-back-office setting and want to construct a powerful foundation within the IT and buyer assist trade.

Duties Hexaware Walkin Chennai

• Rapidly and professionally reply the patron’s questions by way of chat and e-mail.
• Perceive client worries and supply correct, appropriate options following enterprise enterprise protocols.
• Keep and replace patron info utilizing CRM gear.
• Escalate unresolved or difficult points to the suitable inner groups.
• Comply with up with shoppers to make sure their queries have been absolutely addressed.
• Meet or exceed general efficiency metrics like response time, decision cost, and consumer pleasure.
• Keep updated on employer merchandise, guidelines, and strategies to produce highly effective assist.
• Keep information confidentiality and observe security protocols all through consumer interactions.
• Work rigorously with crew leaders and QA groups to constantly enhance assist satisfaction.
• Take part in schooling lessons and crew conferences to reside aligned with enterprise wishes.
• Adapt to new gear and expertise added by way of the enterprise enterprise for stronger supplier supply.
• Present feedback to reinforce buyer assist workflows and the buyer expertise.

This place requires a proactive mind-set, a dedication to good, and the potential to work under minimal supervision in a quick-paced environment.

Who Can Apply?

Hexaware welcomes packages from graduates and undergraduates from any flow into who’ve an keen curiosity in customer support and back-office operations. Hexaware Walkin Chennai This position is particularly appropriate for freshers in addition to individuals with as much as 2 years of expertise in non-voice or chat/e e-mail assist roles.

Eligibility Standards:

• Will need to have high-quality written communication abilties in English.
• Primary understanding of Microsoft Workplace and typing capabilities (30–35 WPM) is important.
• Ought to be flexible to work in rotational shifts, which embody evening time shifts and weekends.
• Candidates should have strong trouble-solving abilties and a focus to element.
• A purchaser-targeted perspective and a peaceful, composed demeanor beneath pressure are crucial.
• Candidates should be cosy with device-based work and adhering to tight deadlines.
• Contemporary graduates in B.Com, BBA, B.Sc., BA, or any equal space are advisable to use.
• Candidates presently residing in or prepared to relocate to Chennai are desired. Hexaware Walkin Chennai

Candidates should convey a official authorities-issued ID proof and up to date resume whereas attending the walk-in drive. Choice is given to speedy joiners and candidates with strong adaptability in an organization setup.

Why Apply?

Becoming a member of Hexaware as a Buyer Care Govt within the Non-Voice Course of provides an beautiful launchpad for a secure and growth-oriented profession contained in the IT supplier enterprise. You’ll pay money for dependent coaching, work in knowledgeable firm placement, and benefit publicity to international client administration practices. Hexaware Walkin Chennai With a focus on employee enchancment, Hexaware ensures continuous studying, supportive administration, and general performance-primarily based mostly incentives.

This position moreover offers the likelihood to transition into additional superior client expertise and back-office operations roles. Hexaware Walkin Chennai  When you’re looking for out a people-centric enterprise with international prospects and a secure work-life steadiness, that is the placement to start out.

Apply Now:- Click here

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