Freshers jobs in Kolkata at Teleperformance | Profession Alternatives 2025

Freshers jobs in Kolkata at Teleperformance are looking for enthusiastic folks to hitch as Buyer Service Associates – Voice Course of, offering terrific phone-based assist to clients. On this full-time position, you’ll handle inquiries concerning product data, orders, billing, and technical issues whereas retaining excessive buyer satisfaction. Best candidates personal sturdy verbal alternate abilities, endurance, and a problem-fixing mindset. You’ll obtain complete coaching, work with supportive teams, and observe normal working ways to make sure constant, high-quality supplier. With potentialities for development and performance-primarily primarily based rewards, this place is good for these trying to launch a profession in customer support inside a world BPO agency. Apply now!

Freshers jobs in Kolkata Overview

• Firm:-Teleperformance
• Wage:- Not Disclosed
• Qualification:– UG, PG
• Skilled:- 0 – 1
• Work Mode:- WFO/WFH
• Job Sort:- Full Time

Freshers jobs in Kolkata

Teleperformance is hiring freshers in Kolkata for the operate of Buyer Service Affiliate – Voice Course of. This chance is true for candidates with exact communication skills in English, Hindi, and Bengali. Freshers (twelfth cross or graduates) are eligible to use, and the corporate provides each world and home-based voice roles all through a number of locations consisting together with Salt Lake, New City, and Kankurgachi. Duties embody dealing with inbound and outbound purchaser calls, resolving queries, and making certain client delight. The employer provides full coaching, increase alternatives, and aggressive salaries ranging from ₹10,000 to ₹25,000 per thirty days. Candidates must be open to working rotational shifts. Apply now!

In regards to the Position

Teleperformance is hiring freshers for the place of Buyer Service Affiliate – Voice Course of in Kolkata. It is a exceptional alternative to begin a profession contained in the buyer assist business with one of many world’s essential BPO companies. As a part of the voice information staff, it’s possible you’ll handle incoming or outgoing calls to handle buyer inquiries, clear up issues, and guarantee a easy patron expertise. The position is full-time, part-time, and entails rotational shifts, consisting of night time shifts. Freshers with sturdy communication skills and a customer-first mindset are inspired to make use of and begin their skilled journey with Teleperformance.

Duties Freshers jobs in Kolkata

As a Buyer Service Affiliate – Voice Course of, you’ll be the primary level of contact for patrons calling into the supplier middle. Your major responsibility is to deal with an extreme quantity of calls in an professional manner and treatment queries successfully. You’ll need to reply providers or products-associated questions, present correct statistics, and information shoppers by troubleshooting or order updates. Sustaining a well-mannered tone, demonstrating empathy, and making certain readability in dialog are key expectations. Freshers jobs in Kolkata

You’ll log title data, assign difficult issues to the exact departments, and adjust to as a lot as guarantee decision. Relying in your process (residence or world), you may want to speak in a number of languages, consisting of English, Hindi, and Bengali. Adherence to first-class metrics, title coping with time, and purchaser pleasure rankings may be a part of general efficiency checks.

Moreover, you’ll be answerable for sustaining an up-to-date understanding of employer guidelines, choices, and promotions. The power to stay calm underneath stress, assume shortly, and multitask effectively is essential. Coaching could also be offered that will help you perceive the constructions and gear used. This place gives an ideal entry level into the corporate’s worldwide operations, particularly for these attempting to develop within the buying area. Freshers jobs in Kolkata

Who Can Apply?

This chance is open to freshers and up to date graduates who’re keen to begin a profession in customer support. Candidates from any academic background—minimal qualification being twelfth skip—can apply. A graduate diploma in any area (Arts, Commerce, Science, or Know-how) is a plus, however optional. Prior expertise in customer support or BPO isn’t at all times required, making it an awesome position for these trying to find their first job. Freshers jobs in Kolkata

Candidates should personal robust verbal communication capabilities, particularly in English and Hindi, whilst information of Bengali is advantageous for native procedures. Primary laptop understanding, the potential to sort shortly and appropriately, and familiarity with e-mail or ticketing instruments will help in on a regular basis duties.

Candidates must be inclined to work from the office in Kolkata (areas like Salt Lake, Kankurgachi, or New City) and be comfy with rotational shifts, corresponding to night time or weekend shifts. An excellent mindset, client-first perspective, and adaptability in high-pressure environments are important traits. Freshers jobs in Kolkata

College students wanting ahead to results, exercise seekers between roles, or people searching for out work in client interplay or communications should recall this operate as a gateway to a long-term professional profession in a world enterprise like Teleperformance.

Why Apply?

Becoming a member of Teleperformance as a Buyer Service Affiliate offers an excellent launchpad for freshers to learn from skilled improvement in a longtime company surroundings. You’ll purchase paid education, mentorship, and publicity to real-time patron dealing with, constructing sturdy communication and trouble-fixing skills. With potentialities for inner development, incentives, and performance-primarily primarily based reputation, this position may end up in lengthy-time interval profession enchancment in customer support, operations, or staff management.

Teleperformance is a world chief within the BPO business, offering job safety, quite a few work cultures, and enterprise-class practices. In case you are attempting to construct a strong and worthwhile occupation, that is the correct place to start.

Apply Now:- Click here

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