Genpact Stroll-in Drive Jobs 2025 In Hyderabad
Job Overview: Genpact Stroll-in Drive Jobs
Genpact (NYSE: G) is organising a Stroll-in Drive in Hyderabad for the Buyer Service – Voice Course of positions on 25 & 26 November 2025, 11:30 AM–1:00 PM at Genpact, Plot No. 14/45, IDA Uppal, Habsiguda, Hyderabad – 500079. Genpact is a pacesetter within the business in AI and digital options and is enabling international enterprises to achieve operational excellence with the assistance of progressive know-how. Graduates who’re keen to both begin or increase the extent of their profession in an MNC surroundings the place integrity, inclusion, and innovation are the core values will discover this opening very engaging.
Firm Introduction
With greater than 140,000 workers worldwide, Genpact is a digital-first firm. Genpact is the companion of companies throughout varied industries, corresponding to finance, insurance coverage, healthcare, and manufacturing, to implement AI, automation, and data-driven processes to attain environment friendly outcomes.
Highlights (Abstract)
- Genpact Stroll-in Drive for Buyer Service Voice Course of in Hyderabad
- 25 & 26 Nov 2025, 11:30 AM–1:00 PM
- Any graduate (besides legislation/diploma); 0–3 years expertise
- Languages: Hindi and English required
- Versatile shifts (rotational/weekends)
- Enticing wage, development, and advantages
Job Position Abstract
As a customer support voice course of member, you can be liable for dealing with buyer queries, supporting account restoration, and delivering distinctive service in a fast-paced surroundings that’s powered by know-how.
Eligibility Standards
- Any commencement program (besides Legislation/Diploma) accomplished.
- 0-3 years of expertise in a customer support voice course of.
- New grads are allowed to use. However, college students of faculties and people ready for his or her last outcomes mustn’t apply.
- The candidate ought to be proficient in each Hindi and English.
- People making use of have to be keen to work rotational/weekend shifts.
- Ensure you have all of the required paperwork (2 passport pictures, 2 copies of up to date biodata, unique Aadhaar card)
Key Tasks
- Reply to buyer queries and considerations by way of a voice customer support course of.
- Assist in information assortment and facilitate account restoration for customers.
- Adhere to consumer processes and insurance policies strictly.
- Recreate, examine, and take customer-reported points or product bugs to a better stage.
- Adhere to the very best requirements of customer support and preserve excessive buyer satisfaction ranges.
- Use logic in every case and arrive at an answer cleverly.
- Gather correct information from the bottom for reporting and escalation functions.
Why Be a part of Genpact:
Turning into part of Genpact means a profession filled with prospects and achievements, an organization acknowledged for its affect on the globe, innovation, and excessive requirements. Genpact permits its workers to be on the forefront of know-how use, together with AI and automation, to serve probably the most demanding shoppers of the business and resolve actual challenges on this planet.
It is possible for you to to flourish in a piece surroundings the place range, integrity, and curiosity are extremely valued and which varieties a tradition the place all are free to participate in and develop themselves additional. Genpact pays consideration to your development by sensible studying, mentoring, and clear profession development routes.
The corporate, with its complete advantages, work-life steadiness, and strong assist buildings, is on the prime of the listing of the selection of pros at any profession stage. Being one of many 140,000+ crew members of innovators, you can be motivated to transcend limits and make important contributions, whereas it is possible for you to to take pleasure in a collaborative surroundings based mostly on belief and respect.
To hitch Genpact is to decide to an organisation that’s centered on the long run, devoted to your success, and caring to your well-being.
Expertise Required
Technical Expertise:
- Primary data of the pc.
- Potential to make use of buyer administration techniques.
- Provision of simple account and product challenge options through the use of the right troubleshooting strategies.
- Accuracy and precision of information entry.
Mushy Expertise:
- Glorious spoken and written English.
- Impartial accent and clear communication.
- Good questioning and analytical abilities.
- Buyer empathy and endurance.
- Willingness to work in response to shifting hours.
- Efficient use of time and skill to multitask.
- Politeness and respect are put into observe throughout conversations and in emails.
Wage & Advantages
- Wage: Prime within the business for freshers and skilled candidates (as per market charges)
- Incentives are offered based mostly on prospects’ satisfaction and the standard of the service delivered.
- Moreover, the worker advantages package deal provides well being, insurance coverage, and retirement choices (as per firm coverage).
- Work from workplace—Hyderabad; profession development alternatives, and inner transition can be found
- A novel, inclusive tradition that’s centered on integrity, innovation, and giving again
Choice Course of
Take part within the Stroll-In Drive on the Hyderabad workplace on the dates and occasions introduced
Make sure to deliver the suitable paperwork:
- 2 passport-size pictures (one ought to be affixed on the resume)
- 2 print copies of the up to date resume
- Authentic Aadhar card for verification
- Face-to-face interview with HR and course of managers
- The candidate’s communication abilities, analytical skills, and problem-solving capabilities will probably be evaluated.
- The ultimate determination, together with the becoming a member of date, will probably be communicated based mostly on the interview outcomes.
Software Course of
- There is no such thing as a want for pre-registration; you possibly can straight come to the drive on the specified venue and time.
- Just be sure you fulfil all of the eligibility standards.
- Guarantee that you’ve got all of the necessary paperwork with you
- Prepare for some easy customer support eventualities, and present that you’ve got good communication abilities
- There are completely no utility charges, starter kits, or coaching prices—please be told that in case you are requested for such, it’s a rip-off.
About Firm
Genpact describes itself as a worldwide chief in know-how with over 140,000 innovators who’re offering operational excellence, AI, and automation options to prospects worldwide. Genpact is a wonderful firm recognized for its various work surroundings, always studying packages, and worker growth, focus, integrity, and group involvement. As a Genpact member, you can be in a high-performing surroundings that may inspire you to develop and lead the digital transformation of worldwide companies.
Conclusion:
Altogether, the Genpact Stroll-in Drive 2025 in Hyderabad represents a fantastic alternative for graduates to both construct their profession or take it up a notch with a CSR Voice Course of position. By their participation, candidates develop into eligible for a state-of-the-art work surroundings at Genpact, a worldwide chief and a trendsetter within the discipline of digital transformation, AI, and automation.
The position is considerable with profession development, on-the-job coaching, and publicity to the business’s greatest practices, together with an honest wage and a robust worker advantages package deal. The on-the-spot recruitment drive that will probably be held on 25 and 26 November 2025 is open to candidates who come ready with the correct paperwork and have good communication, analytical, and problem-solving abilities.
Genpact, emphasising inclusion, integrity, and worker growth, is an organization that potential workers can be delighted to work for. Candidates wishing to be a part of a crew that innovates and makes a constructive impression by growing options for international enterprises, whereas reaping the advantages of a supportive and inclusive firm tradition, ought to undoubtedly seize this alternative.
Steadily Requested Questions (FAQ)
Q: Can graduates and people ready for outcomes apply?
A: No. Solely graduates with a level certificates (besides Legislation/Diploma) can apply.
Q: Is it essential to pay a price to use or seem?
A: Under no circumstances. Genpact by no means asks for cash, coaching prices, or starter kits.
Q: What paperwork ought to I deliver to the walk-in drive?
A: 2 passport pictures, 2 copies of up to date biodata and your unique Aadhar card.
Q: Is it essential to have customer support expertise up to now?
A: No; a brisker with good communication abilities also can apply. The utmost expertise of three years is taken into account.
Q: What languages are required for the job?
A: Hindi and English (spoken and written) are necessary.
Q: What’s the work location?
A: Work from the workplace, Hyderabad.
Q: What are the working hours?
A: You must be capable of work in shifts which can be rotated and on weekends.
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