Digital Relationship Supervisor 2025 | Apply Right here
Job Overview: Digital Relationship Supervisor
The Firm is hiring an skilled Department Gross sales Supervisor (B2B) to strengthen its gross sales and shopper relationship operations inside the BPM / BPO trade. This position is right for professionals who’ve a robust background in relationship administration, digital gross sales, and buyer engagement, particularly inside fast-paced service environments comparable to BPOs and name facilities.
As a Department Gross sales Supervisor, you can be accountable for managing and sustaining shopper relationships by digital platforms whereas driving income progress by strategic gross sales initiatives. You’ll play a key position in growing gross sales methods, figuring out new enterprise alternatives, and guaranteeing excessive ranges of buyer satisfaction. The place requires shut collaboration with inside groups to align gross sales efforts with general enterprise goals.
The position calls for sturdy communication, analytical considering, and the flexibility to handle a number of priorities effectively. Candidates with expertise in CRM instruments, digital advertising and marketing, and enterprise B2B gross sales will discover this position notably rewarding. This can be a full-time, everlasting alternative providing profession progress, skilled coaching, and a complete advantages bundle.
Highlights (Abstract)
- Position: Department Gross sales Supervisor (B2B)
- Business: BPM / BPO
- Division: Gross sales & Enterprise Growth
- Employment Sort: Full Time, Everlasting
- Position Class: Enterprise & B2B Gross sales
- Work Setting: Quick-paced, client-focused
- Key Focus: Relationship administration and digital gross sales
- Progress-oriented position with management publicity
- Aggressive wage and performance-based progress
- Robust worker advantages and studying alternatives
Eligibility Standards
To be eligible for the Department Gross sales Supervisor (B2B) position, candidates should meet the next necessities:
Key Roles & Duties
As a Department Gross sales Supervisor (B2B), your key obligations will embrace:
- Managing and sustaining long-term shopper relationships by digital channels
- Growing and executing efficient gross sales methods to realize enterprise targets
- Offering wonderful customer support and ongoing shopper help
- Figuring out upselling and cross-selling alternatives
- Collaborating with cross-functional groups to drive general enterprise progress
- Analyzing market tendencies and competitor actions to establish new alternatives
- Guaranteeing well timed decision of shopper points and escalations
- Sustaining correct shopper information utilizing CRM instruments
- Monitoring gross sales efficiency and getting ready common stories
- Strengthening the corporate’s model presence within the B2B market
- Constructing a deep understanding of the corporate’s services
- Guaranteeing buyer satisfaction and long-term account retention
Abilities Required
Key Abilities
- Relationship Administration
- B2B Gross sales
- Digital Advertising and marketing
- Buyer Service
- CRM Administration
- Communication & Interpersonal Abilities
- Gross sales Technique Growth
- Shopper Engagement
- Market Evaluation
- Downside Fixing
Most popular Abilities
- Expertise in BPO or BPM gross sales
- Information of enterprise gross sales cycles
- Capacity to handle a number of accounts
- Information-driven decision-making expertise
- Group collaboration and management skills
Wage & Advantages
Wage
- Wage can be aggressive and primarily based on expertise
- Engaging performance-based incentives
- Alternatives for annual wage progress
Advantages
The Firm affords a complete advantages bundle, together with:
- Medical health insurance protection
- Workplace cab/shuttle facility
- Cafeteria and free meals
- Workplace health club entry
- Job and tender ability coaching applications
- Skilled progress and studying alternatives
- Supportive and employee-friendly work setting
Choice Course of
The choice course of for the Department Gross sales Supervisor (B2B) position usually consists of:
- Resume shortlisting
- Preliminary HR screening
- Gross sales and domain-specific interview
- Ultimate managerial or management dialogue
- Supply and onboarding
Candidates with prior BPO or enterprise gross sales expertise could also be given desire.
Software Course of
candidates can apply by the corporate’s official careers web page or trusted job portals. Guarantee your resume highlights:
- Related gross sales and relationship administration expertise
- Publicity to digital gross sales and CRM instruments
- Achievements in B2B or enterprise gross sales
- Robust communication and client-handling expertise
Making use of On-line
- Go to the official profession portal or job itemizing platform
- Seek for Department Gross sales Supervisor (B2B)
- Full the appliance kind
- Add your up to date resume
- Submit and monitor your utility standing
Why Be a part of Teleperformance Jobs?
Working with the Firm affords a possibility to develop inside a dynamic and evolving BPM / BPO setting. The group values customer-centric considering, innovation, and teamwork. Staff are inspired to take possession of their roles and contribute meaningfully to enterprise progress.
The Firm gives a supportive tradition that focuses on steady studying, skilled growth, and work-life steadiness. With structured coaching applications, publicity to enterprise shoppers, and clear profession development paths, this position is right for professionals trying to construct a long-term profession in B2B gross sales and relationship administration.
About Teleperformance
The Firm is a rising participant within the BPM / BPO trade, delivering customer-centric options to companies throughout a number of sectors. With a robust concentrate on digital transformation, gross sales excellence, and shopper engagement, the group helps enterprises streamline operations and improve buyer experiences.
Pushed by innovation and expertise, the Firm leverages digital instruments, CRM platforms, and data-driven methods to ship measurable enterprise outcomes. Its companies are designed to help shoppers all through the client lifecycle, from acquisition to retention and long-term progress.
The group believes in empowering its workers by steady studying, ability growth, and management alternatives. With a collaborative work tradition and a robust emphasis on efficiency and integrity, the Firm has constructed a status as a trusted associate for its shoppers and a most popular employer for professionals.
By combining trade experience with a people-first method, the Firm continues to develop its footprint within the BPM / BPO house whereas providing rewarding careers to its workforce.
Conclusion
The Department Gross sales Supervisor (B2B) position is a wonderful alternative for professionals with expertise in gross sales, relationship administration, and digital engagement. With sturdy progress potential, aggressive advantages, and a supportive work setting, this position affords each skilled growth and long-term profession stability within the BPM / BPO trade.
FAQs – Department Gross sales Supervisor (B2B)
Q1. Is BPO expertise necessary for this position?
Ans. BPO or name centre expertise is most popular however not necessary.
Q2. Is that this a subject or office-based position?
Ans. That is primarily a relationship administration and digital gross sales position.
Q3. What instruments are required for this job?
Ans. Expertise with CRM software program and digital gross sales instruments is most popular.
This fall. Is that this a everlasting place?
Ans. Sure, it’s a full-time, everlasting position.
Q5. What’s the profession progress alternative?
Ans. There are sturdy alternatives for management and senior gross sales roles.
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