Apprentice – Help Engineer II | Oceaneering Job In Chandigarh

Description:
Oceaneering is conducting an apprenticeship for Engineers.
The principle goal of this place is to offer technical help to queries related to ROV, Survey, C-NAV and AGV tools. It contains Database Administration utilizing helpdesk and data base software program, aiding in troubleshooting utilizing obtainable sources and getting ready personalized studies for administration.
Important:
- Resolve queries related to ROV, Survey, C-NAV, and AGV tools and “real-time” troubleshooting utilizing obtainable documentation & sources.
- Deal with HLS requires offering help to onshore and offshore operations sustaining set SLAs
- Problem License Key’s to clients for knowledge subscriptions utilizing C NAV Software program instruments sustaining set SLAs.
- Put together, revise, and confirm technical procedures/documentation for addressing points/ necessities of offshore and onshore personnel.
- Put together a Technical database primarily based on inputs from Topic Matter Specialists and former knowledge of queries/ points resolved for future reference.
- Database Administration utilizing helpdesk and data base software program like Peoplesoft, Enterprise Intelligence, Good Sheets, and so on with precision.
- Put together personalized studies and dashboards for Operations, Business Bidding, Technical Departments, and Senior administration.
- Determine, Consider, and Interpret developments for detailed evaluation of knowledge.
Non-essential:
- Onsite help to the Lead engineers/supervisor for ROV and AGV Worldwide initiatives and so on.
- Undertake steady enchancment coaching applications and particular initiatives as instructed by administration.
- Help Engineers with all technical help capabilities.
- Deal with escalated queries from Directors.
- Help with every other duties as and when required.
Security:
- Be sure that the Security insurance policies and procedures are understood and adhered to as far as within reason practicable as a way to proactively guarantee a protected working setting.
- Perform work in accordance with the Firm Well being, Security, Environmental and High quality Techniques.
- Proactively establish office hazards and counsel enhancements to reinforce the protection and high quality of the work setting.
Different:
- Carry out the assigned duties with due diligence and precision following the rules of the Built-in Administration System of the corporate.
- Remove waste of no matter kind, to counsel using extra setting pleasant substances and higher practices and contribute to the continual enchancment of the work setting.
Supervisory obligations:
- This place has NO direct supervisory obligations.
Reporting relationship:
- Supervisor, Technical Help
- Assistant Supervisor, Technical Help
Required:
- B. Tech in Electronics /Electrical/Mechanical Engineering (E)
- Capable of work in rotational shifts 42.5 hours (weekly) (Morning, Night, Night time & Weekends) (E)
- Information of MS-Workplace and laptop fundamentals (E)
- Should be keen to Work from workplace as and when wanted.
Desired:
- 0-1-year expertise in Help Operations (P)
Information, expertise, talents and different traits:
- Glorious Verbal & Written Communication Expertise in English
- Inventive pondering and group work expertise
- Possessing a proactive, optimistic, “can-do” angle
- Provides and receives constructive suggestions.
- Capable of carry out multitasking.
- Ensures that others concerned in a undertaking or effort are saved knowledgeable about developments and plans
Working situations:
- This place is taken into account OFFICE WORK which is characterised as follows.
- Nearly solely indoors in the course of the day and sometimes at evening
- Occasional publicity to airborne mud within the office
- Work floor is steady (flat)
Job/Req. ID: OCINGLOBAL29282
Firm: Oceaneering
Location: Chandigarh
Job Class: Electronics or Mechanical or Electrical Engineering
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