Alorica Hiring in Bengaluru 2025

Alorica in Bengaluru (broadly talking at Bellandur and HSR Format) is actively hiring for every voice and non‑voice roles—from entry‑diploma freshers to specialists with as much as 5 years of get pleasure from. Open positions embody Worldwide Buyer Service Advisors (voice), once more‑office chat or e-mail support, and telecalling/govt roles in outbound gross sales
Salaries usually vary between ₹22,000 and ₹30,000 in keeping with month for freshers, with incentive alternatives, night time‑shift allowances, attendance bonuses, cab reimbursements, medical medical insurance, and provident fund blessings
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Alorica promotes a inventive, inclusive tradition with profession development via inside mobility, administration applications, and status duties
. Candidates must have true communication talents—gifted spoken and written English is commonly required—and be open to rotational or US‑night time shifts.
- Firm:- Alorica
- Job Kind:– Full Time
- Wage:- Not Disclosed
- Work Mode:- WFO
- Skilled :- 0 – 5 Years
- Location:- Bengaluru
- Qualification:- Any Graduate
Job Description:- Alorica
Alorica is hiring dynamic people for the operate of Buyer Assist Govt – Worldwide Voice Course of at its Bengaluru place. This chance is open to every freshers and skilled professionals with as much as 5 years of relevant work get pleasure from. Should you’re somebody who enjoys talking to folks, fixing troubles, and delivering a primary charge shopper enjoy, this may very well be the correct wholesome for you.
We’re in search of out candidates with sturdy communique abilities, notably in spoken English, who can hook up with worldwide clients with readability and empathy. Should you’ve labored in a house voice system sooner than, we nonetheless welcome your software program and will don’t neglect you as a brisker. Your place is perhaps to cope with inbound or outbound purchaser calls, resolve queries, and provide a simple, trouble-free information expertise.
Our work environment is supportive, collaborative, and designed that can enable you to develop. You’ll acquire information of on our constructions, tools, and communique kinds to make sure you might confidently help purchasers and signify the model professionally. The operate requires flexibility to work in rotational shifts, inclusive of night time shifts to help US-based completely purchasers.
This job offers not solely a paycheck nonetheless a stepping stone to a satisfying occupation in customer support with potentialities to develop into administration and specialised roles.
Key Duties and Necessities:- Alorica
- Deal with shopper queries via cellphone calls in knowledgeable and nice manner.
- Present right information and help to resolve shopper troubles.
- Construct rapport and believe with purchasers via empathy and readability.
- Preserve excessive ranges of buyer delight (CSAT) by way of highly effective service.
- Troubleshoot and resolve technical or provider-associated troubles.
- Perceive patron needs and proactively present the correct solutions.
- Work in a 24×7 shift environment, together with US time zones.
- Keep up to date with product know-how and process enhancements.
- Guarantee well timed and applicable follow-americafor unresolved queries.
Most well-liked abilities:- Alorica
- Enterprise Course of Outsourcing (BPO) experience
- Wi-fi communication help companies
- Deal with handing over extreme buyer delight
- Expertise in house voice course of operations
- Dealing with worldwide voice process with self belief
- Publicity to healthcare buyer help companies
- Sturdy abilties in customer support and determination
- Background in outsourced supplier supply
- Dedicated to excellent buyer help necessities
- Enhancing typical shopper get pleasure from via highly effective dialog
About Firm :- Alorica
Alorica is a number one international firm of shopper expertise options, relied on via a lot of the world’s most identified manufacturers. Headquartered in Irvine, California, Alorica operates in over 18 nations with a couple of hundred,000 workers, offering multilingual help all through all patron touchpoints—consisting of voice, chat, e-mail, and social media.
In India, Alorica has arrange itself as a fast-developing participant throughout the BPO and customer support space, with operations in key cities like Bengaluru. The enterprise focuses on providing buyer help options to a quite a few number of industries, together with telecommunications, healthcare, finance, know-how, and retail. Whether or not it’s helping purchasers troubleshoot technical points, clear up billing inquiries, or undoubtedly guaranteeing a advantageous supplier enjoy, Alorica is understood for its purchaser-first technique.
At Alorica, folks come first. The organisation prides itself on growing a vibrant, inclusive, and worthwhile work environment. Staff are given ample potentialities to research, develop, and improve within the company. From onboarding to management enchancment packages, Alorica ensures that each workforce member is provided to succeed and ship excellent supplier.
What models Alorica aside is its dedication to innovation and efficiency. Leveraging superior gear, AI-driven insights, and information analytics, the group maintains to evolve the style it helps and connects with clients. Alorica’s intention isn’t simply to resolve issues—it’s to construct significant relationships and lasting believe with every interaction.
For course of seekers, Alorica presents greater than solely a job—it gives a occupation route. With roles starting from access-degree to skilled, and a sturdy cognizance on inside development, Alorica is an ideal neighborhood for folk who’re obsessive about customer support and making an attempt to make an impact.
Merely put, Alorica is the place service meets alternative—and your voice could make a distinction.
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