Accenture Hiring Buyer Help Affiliate
- Accenture Hiring Buyer Help Affiliate
- Job Title: Buyer Help Affiliate
- Firm: Accenture
- Diploma: Any Graduate Can Apply
- Wage: INR 3-8/-LPA
- Location: India
- Expertise: Freshers Can Apply
Firm Overview
Accenture is a world skilled companies chief that gives consulting, expertise, digital and outsourcing options to shoppers in additional than 120 nations. Recognized for its innovation-driven atmosphere, Accenture helps organisations remodel and develop their companies utilizing superior applied sciences. In India, the corporate continues to increase its shopper operations groups, offering new and skilled professionals the chance to construct a secure and rewarding profession. With a robust concentrate on studying, inclusivity and profession growth, Accenture stays some of the trusted workplaces for customer support professionals.
Job Description: Accenture Hiring Buyer Help Affiliate
Accenture is hiring Buyer Help Associates to hitch its rising operations workforce. On this function, you’ll assist clients by way of chat, e mail or voice processes relying on the challenge requirement. Work contains answering buyer questions, resolving points, making certain buyer satisfaction, and sustaining service high quality requirements.
This function is right for candidates who love serving to individuals, are snug speaking and might work in a fast-paced atmosphere. Accenture gives structured coaching to assist new hires perceive the instruments, workflows and buyer interplay methods, making it appropriate for each new and early profession professionals.
Key Tasks
- Deal with buyer questions and issues by way of chat, e mail or voice.
- Present correct data, troubleshoot primary issues, and escalate advanced instances when crucial.
- Preserve excessive service high quality and cling to firm communication requirements.
- Replace buyer data, doc interactions and guarantee well timed decision.
- Collaborate with senior workforce members to grasp new processes and updates.
- Meet efficiency metrics comparable to response time, accuracy and buyer satisfaction scores.
- Preserve professionalism and empathy in each buyer interplay.
Eligibility / Standards
| Class | Particulars |
|---|---|
| Training | twelfth Move / Diploma / Graduate in any stream |
| Expertise | Freshers & candidates with 0–2 years in BPO or buyer assist can apply |
| Abilities Required | Good communication abilities, primary laptop information, typing abilities, and problem-solving potential |
| Shift Flexibility | Willingness to work in rotational shifts (together with evening shifts, relying on course of) |
| Different Necessities | Sturdy buyer orientation, endurance, and the flexibility to work below minimal supervision |
wage and advantages
- Aggressive month-to-month wage based mostly on expertise and site
- performance-based incentives
- Well being Insurance coverage and Wellness Packages
- Paid Holidays and Annual Bonus
- Make money working from home or hybrid choice (relying on the challenge)
- Talent growth and certification packages by means of the Accenture Studying Platform
- Profession growth alternatives in inside groups
interview course of
- on-line utility screening
- HR dialogue
- Communication/Voice Evaluation
- Operations/Closing Spherical
- Proposal Letter and Onboarding
paperwork to hold
- up to date resume
- authorities ID proof
- Copies of instructional certificates
- passport-sized images
- Earlier employment paperwork (if relevant)
Methods to apply
Candidates can apply by means of the Accenture official profession portal, job board or hiring companions. Seek for “Buyer Help Affiliate” vacancies, fill in your particulars, and add your up to date resume. Shortlisted candidates will obtain communication for the subsequent steps.
FAQ
1. Are new hires eligible for this function?
Sure, Accenture welcomes freshers with good communication abilities.
2. What kind of process is it?
Relying on the challenge, the method could also be chat, e mail, or voice.
3. Is do business from home accessible?
Some tasks provide WFH or hybrid choices.
4. Do I would like glorious English?
Primary to intermediate English communication is required.
5. What coaching is supplied?
Sure, Accenture gives skilled coaching earlier than you be a part of stay operations.
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