Justdial Hiring Inbound Voice Processing Job
- Justdial hiring inbound voice processing jobs
- Submit Identify: Inbound Voice Course of Government
- Firm: Justdial
- Diploma: twelfth Move/Any Graduate
- Wage: 1.8 Lakh – 3.5 Lakh/- every year
- Location: Mumbai/Hyderabad/Bengaluru/Pan India
- Expertise: Brisker / 0 – 3 Years
Firm Overview
Justdial is considered one of India’s main native serps, connecting customers to companies, providers, and merchandise throughout a wide range of classes. Established in 1996, Justdial has constructed a robust digital presence by its web site, cellular app, and call-based providers. This platform helps tens of millions of shoppers to get dependable details about eating places, hospitals, academic establishments, dwelling providers, and rather more.
Justdial is understood for its customer-centric method and progressive digital options. The corporate gives workers with structured coaching applications, profession growth alternatives, and a supportive work atmosphere. With operations throughout a number of cities in India, Justdial gives steady employment and progress alternatives within the buyer assist and operations sector.
Working at Justdial gives publicity to real-time buyer interplay, communication expertise growth, {and professional} growth within the service trade.
Job Description: Justdial Hiring Inbound Voice Processing
Justdial is hiring Inbound Voice Course of Executives to deal with buyer calls and supply correct enterprise data. This position entails answering incoming buyer queries, understanding their wants, and offering acceptable listings or service particulars out there on the Justdial platform.
As an Inbound Voice Course of Government, you may be the primary level of contact for patrons searching for data. You can be chargeable for sustaining excessive service requirements, resolving queries effectively, and making certain buyer satisfaction. The position requires good communication expertise, persistence, and the flexibility to deal with a number of calls professionally.
This place is good for newcomers and candidates beginning their careers in BPO, customer support, or name heart operations.
Key Duties
- Deal with incoming buyer calls
- Present correct enterprise listings and data
- Perceive buyer necessities clearly
- Keep excessive name high quality requirements
- Replace buyer data within the system
- Resolve buyer queries successfully
- Escalate advanced points as essential
- Comply with firm communication tips
- obtain day by day efficiency targets
- Guarantee buyer satisfaction always
Eligibility / Standards
| Requirement | Particulars |
|---|---|
| Schooling | twelfth Move / Any Graduate |
| Expertise | Brisker to three years |
| Communication Abilities | Good Hindi and primary English |
| Pc Abilities | Primary typing and system information |
| Shift Flexibility | Prepared to work rotational shifts |
| Buyer Dealing with | Calm and well mannered communication |
| Typing Velocity | Primary typing velocity most well-liked |
| Teamwork | Capacity to work in a staff atmosphere |
| Adaptability | Willingness to be taught new processes |
wage and advantages
- Aggressive entry-level wage
- performance-based incentives
- attendance bonus
- Paid holidays and holidays
- Well being Advantages (as per firm coverage)
- Coaching and Ability Improvement Program
- profession growth alternatives
- worker engagement actions
- steady work atmosphere
- on-the-job studying expertise
interview course of
- Stroll-in or On-line Software
- HR Telephonic Screening
- communication spherical
- operational interview
- HR dialogue and proposal letter
Required Paperwork
- Up to date Resume or CV
- Authorities-issued photograph id card
- academic certificates
- passport-sized pictures
- proof of deal with
Methods to apply
candidates can apply by the official Justdial Profession Portal or attend a walk-in interview to be introduced within the respective cities. Candidates can even apply by job portals and recruitment companions.
Candidates are suggested to arrange for the communication spherical by training clear talking expertise and primary buyer administration strategies. Displaying confidence and well mannered habits throughout the interview will enhance your possibilities of choice.
FAQ
1. Is that this job appropriate for newcomers?
Sure, this position is open to contemporary and entry-level candidates.
2. Is night time shift obligatory?
Shift occasions rely upon enterprise necessities.
3. Is English obligatory?
Primary English is most well-liked; Robust Hindi communication is vital.
4. Does Justdial present coaching?
Sure, chosen candidates obtain structured coaching.
5. What’s the profession growth path?
Staff can develop into senior govt, staff chief, or operational roles.
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