Sutherland Jobs in Hyderabad for freshers | Entry Stage 2025 Profession

Jobs in Hyderabad for freshers Sutherland is hiring for the operate of Worldwide Voice Course of Government, providing an thrilling alternative for freshers and skilled specialists to assemble a worthwhile profession in customer support. The position entails dealing with inbound and outbound calls, aiding worldwide shoppers with queries, and making certain buyer satisfaction via efficient verbal communication. Candidates must personal notable English communication skills, a client-first mindset, and the power to work in a quick-paced surroundings. This place is sweet for folks trying to find worldwide publicity and skilled increase throughout the BPO trade. Be part of Sutherland’s dynamic workforce and step right into a operate that values dedication, gaining information of, and profession excellence.

Sutherland Jobs in Hyderabad Overview

• Firm:-Sutherland
• Wage:- Not Disclosed
• Qualification:– UG, PG
• Skilled:- 0 – 1
• Work Mode:- WFO/WFH
• Job Sort:- Full Time

Jobs in Hyderabad for freshers

Sutherland International Companies is internet hosting a number of walk-in drives in Hyderabad for Worldwide Voice Course of Government roles. These potentialities are open to scrub graduates and candidates with as much as 2‑three years of get pleasure from. The position entails dealing with consumer queries, complaints, and returns via voice, electronic mail, and chat assist, generally, within the night time shift (international time space). Candidates ought to have fantastic English dialog abilities, a typing velocity of 35 WPM with ≥ 90 % accuracy, and be comfortable working from the office. Speedy joiners dwelling inside ~15 km of Uppal or Manikonda are favored. Aggressive earnings (₹2.5–3 5 LPA) and advantages like cab facilities and schooling are equipped

In regards to the Position

Sutherland is hiring Worldwide Voice Course of Executives for its Hyderabad workplace. This place is sweet for freshers or early-professional professionals seeking to start within the BPO/ITeS trade. As a Voice Course of Government, you possibly can work together with worldwide shoppers, tackle their queries, and supply well timed resolutions by way of inbound or outbound voice calls. The place requires sturdy dialog capabilities, a proactive thought-set, and a willingness to work night time shifts. That is an entire-time, place of business-based operate supplying full schooling, increase potentialities, and a dynamic work surroundings in one of many world’s major shopper expertise companies.

Duties  Jobs in Hyderabad for freshers

As an Worldwide Voice Course of Government at Sutherland, your primary duty might be to handle shopper interactions from worldwide prospects by way of smartphone. You may be anticipated to reply inquiries, treatment lawsuits, troubleshoot service issues, and guide prospects by way of relevant strategies. Making certain first-call decision and preserving purchaser delight may be your key desires.

You’ll want to log consumer interactions as a result of it must be and exchange inner databases as wanted. Following enterprise enterprise protocols, demonstrating empathy, and adhering to provider-level agreements (SLAs) are most likely essential. You may also be required to enhance difficult issues to greater ranges, collaborate with inner teams, and take part in coaching intervals to remain updated on product know-how and laws. Jobs in Hyderabad for freshers

A profitable candidate will present adaptability, trouble-fixing skills, and a robust give attention to presenting a constant {and professional} shopper expertise. Fluency in English, each written and spoken, is vital. You have to be comfortable working in rotational night time shifts and capable of manipulate time successfully with out pressure. Punctuality, professionalism, and a rare mindset are key inclinations for succeeding on this attribute. Jobs in Hyderabad for freshers

Who Can Apply?

This attribute is open to freshers and candidates with as much as 2–three years of get pleasure from in buyer assist or BPO voice strategies. Candidates must have accomplished a bachelor’s diploma in any subject from a acknowledged school. Whereas earlier get pleasure from in worldwide voice guide is most popular, it isn’t obligatory—full coaching could also be supplied.

Important {qualifications} embody:

• Glorious verbal and written English communication abilities.
• Typing velocity of a minimum of 35 phrases according to minute with 90% accuracy.
• Willingness to work in rotational night-time shifts. Jobs in Hyderabad for freshers
• Robust interpersonal competencies and a customer-centric mindset.

Capability to work from the workplace (Hyderabad location), with choice given to candidates residing inside a 15 km radius of Uppal or Manikonda.

Most popular attributes:

• Primary information of CRM gear and making contact with dealing with methods.
• Prior enjoyment in a voice-primarily based mostly helpful useful resource operate.
• Speedy or fast statement availability. Jobs in Hyderabad for freshers

This risk is especially applicable for candidates searching for a mounted entry to into the IT-enabled providers firm and people who imply to construct an extended-term profession in customer support or international information skills.

Why Apply?

Becoming a member of Sutherland as an Worldwide Voice Course of Government opens doorways to a worldwide occupation in buyer expertise administration. With skilled education, aggressive salaries (₹2.5–three 5 LPA), and perks like cab facilities, this position ensures a clean transition into the corporate’s international. You’ll achieve hands-on publicity to worldwide buyer interactions, enhance your communication abilities, and enhance your self-belief to control difficult shopper needs.

As a part of a reputed worldwide enterprise enterprise, you’ll achieve from skilled improvement alternatives, worker correctly being packages, and a dynamic, collaborative work tradition that values your progress and enchancment from day one.

Apply Now:- Click here

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