Tech Mahindra Jobs for Freshers | Distant Work Alternatives 2025

Tech Mahindra Jobs for Freshers for a Work From Residence Buyer Retention (Voice/Blended) place inside the E-Commerce space. This chance is correct for individuals obsessive about handing over outstanding client stories. The position contains dealing with buyer queries by voice and blended assist channels, making certain a superb buyer expertise, delight, and retention. Candidates will need to have exact communication capabilities, major technical data, and the aptitude to work in dynamic environment. Freshers and skilled specialists are welcome to make use of it. With flexible faraway working, established training, {and professional} alternatives, Tech Mahindra provides a steady and worthwhile platform to begin or develop your profession within the customer support area.

Tech Mahindra Jobs for Freshers Overview

• Firm:-Tech Mahindra
• Wage:- Not Disclosed
• Qualification:– UG, PG
• Skilled:- 0 – 1
• Work Mode:- WFO/WFH
• Job Kind:- Full Time

Tech Mahindra Jobs for Freshers

Tech Mahindra is recruiting freshers nationally for roles in Buyer Retention (Voice/Blended), Buyer Assist (Voice/Chat/E-mail), and Technical Assist beneath its 2025 hiring drive. These positions are open to twelfth-pass graduates and postgraduates (0‑5 years expertise), emphasizing sturdy English and Hindi communication, primary laptop talent, and shift flexibility. With careers based mostly out of locations like Noida, Hyderabad, Mumbai, Pune, and Bangalore, roles can be found in each WFH and workplace codecs. Salaries usually fluctuate from ₹2.5 LPA to ₹5 LPA, with efficiency bonuses {and professional} enchancment help

Concerning the Position

Tech Mahindra is hiring freshers and expert candidates for the perform of Buyer Retention Affiliate – Voice/Blended Course of in its growing E-trade assist group. This perform entails engaging with shoppers over voice calls or chat to treatment points, supply help, and guarantee a seamless buyer take pleasure in. As a part of the patron achievement and retention group, you’ll assist maintain clients by presenting set off resolutions and superior suppliers. The perform is nice for individuals with sturdy communication abilties, problem-fixing potential, and a client-first method. Each painting-from-home and office-primarily based mostly potentialities can be found, relying on location and enterprise wants.

Duties Tech Mahindra Jobs for Freshers

• Deal with inbound and outbound purchaser interactions by voice and mixed channels (chat/e e mail if wanted).
• Handle and resolve product/service-associated points in a well timed {and professional} method.
• Present clear and concise statistics concerning order reputation, returns, replacements, refunds, and escalations.
• Guarantee purchaser satisfaction by the use of following up on unresolved queries and imparting options or compensations, as required.
• Work intently with workforce leads and the perfect groups to enhance service transport and meet retention objectives.
• Preserve correct information of interactions and transactions utilizing CRM gear and exchange purchaser databases.
• Show empathy and endurance in coping with irate or burdened shoppers, and an intention to show damaging experiences into optimistic results. Tech Mahindra Jobs for Freshers
• Meet or exceed KPIs together with Common Dealing with Time (AHT), Buyer Satisfaction Rating (CSAT), and First Name Decision (FCR). Tech Mahindra Jobs for Freshers
• Adhere to the timetable and shift ideas, reminiscent of rotational shifts, weekends, and holidays, as per enterprise needs.
• Repeatedly replace know-how roughly e-trade constructions, product catalogs, and buyer assist ways.

Who Can Apply?

This place is open to freshers and skilled specialists (0–5 years) all through India. Candidates should have completed at the very least twelfth grade (HSC) or maintain a graduate/postgraduate diploma in any area. Wonderful verbal communication abilties in English and Hindi are essential. Candidates have to be acquainted with major laptop computer operations, reminiscent of dealing with CRMs, the usage of e mail/chat instruments, and typing successfully. Candidates must be keen to work in rotational shifts, reminiscent of night time shifts, weekends, and holidays.

Tech Mahindra welcomes candidates with earlier take pleasure in in BPOs, e-commerce information, or customer support, although it isn’t compulsory. Enthusiastic people who’re adaptable, transient newcomers, and in a position to handle consumer queries confidently will discover this position worthwhile. Candidates must have get admission to to a strong web connection and a quiet workspace if making use of for WFH roles. PAN card and Aadhaar card are compulsory paperwork for changing into a member of. Fast joiners are fantastically favored.

Why Apply?

Tech Mahindra provides supportive environment for profession development in one in every of India’s prime IT and BPO corporations. This place gives hands-on expertise in customer support and e-trade assist, opening doorways for growth into workforce lead and high quality roles. Versatile work-from-home alternate options, interesting incentives, talent-building education, and a threat to work with reputed e-commerce shoppers make this a tremendous alternative.

If you happen to’re trying to find stability, development, and a launchpad into the tech-enabled service enterprise, that’s the proper begin in your profession. Be part of an enterprise recognised for its inclusive tradition and dedication to worker enchancment.

Apply Now:- Click here

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