Enphase Power Off Campus Hiring – Affiliate, Buyer Assist Engineer (New School Graduates)

Enphase Power Off Campus Hiring for Affiliate, Buyer Assist Engineer (New School Graduates) Function. Candidates can undergo the small print and apply utilizing the hyperlink offered on the backside of the Publish.

Enphase Power Off Campus Hiring – Affiliate, Buyer Assist Engineer (New School Graduates)

Job Description

Enphase Power Off Campus Hiring – Affiliate, Buyer Assist Engineer (New School Graduates)

Duties

As a member of the Enphase assist crew, you may be a part of a 24/7/365 operation. You’ll deal with buyer interactions by way of electronic mail, chat, and cellphone throughout your assigned shifts, which can embody weekends and late-night hours (between 9:00 PM and 11:00 PM).

Your core duties will embody:

• Offering distant help for diagnosing and resolving points with Enphase merchandise.
• Evaluating, authorizing, and processing warranty-related claims.
• Providing product-related steering to potential clients.
• Supporting the activation and configuration of recent Enphase methods when required.
• Precisely recording all buyer interactions and repair actions within the CRM or helpdesk system.
• Collaborating with engineering groups to observe field-related product points, monitor bugs, and doc enchancment recommendations.
• Aiding colleagues with technical troubleshooting or administrative duties as wanted.
• Following inner assist protocols and documentation requirements.
• Constantly upgrading your information by means of coaching on trade practices and Enphase-specific expertise.
• Representing Enphase professionally throughout all communication channels.
• Adhering to organizational insurance policies and worker pointers.
• Performing different duties assigned by the supervisor or administration.

Candidate Profile

{Qualifications}:

• Should maintain a Bachelor’s diploma in Engineering (B.E./B.Tech), ideally in Electrical or a associated subject.
• Latest graduates are inspired to use. A minimal educational rating of 60% in tenth and twelfth grades, and 70% or above in commencement is necessary. These scores should be supplied with the appliance.

Key Competencies:

• Glorious communication talents in English, each written and spoken.
• Robust interpersonal expertise and the power to take care of efficient relationships with crew members, supervisors, and purchasers.
• Proficiency in primary pc purposes; familiarity with Mac OS is a plus.
• Foundational information {of electrical} rules together with AC/DC circuits is fascinating.
• Prior publicity to photo voltaic or photovoltaic methods is a bonus.

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How one can Apply?

• To use for a job, learn by means of all data offered on the job itemizing web page fastidiously.
• Search for the apply hyperlink on the job itemizing web page, often positioned someplace on the web page.
• Clicking on the apply hyperlink will take you to the corporate’s utility portal.
• Enter your private particulars and every other data requested by the corporate within the utility portal.
• Pay shut consideration to the directions offered and fill out all vital fields precisely and fully.
• Double-check all the data offered earlier than submitting the appliance.
• Be sure that your contact data is right and up-to-date, and precisely mirror your {qualifications} and expertise.
• Submitting an utility with incorrect or incomplete data might hurt your probabilities of being chosen for an interview.

About Enphase Power

Enphase Power is a worldwide vitality expertise firm recognized for pioneering microinverter-based photo voltaic and battery methods. Headquartered in California, Enphase designs and manufactures good, dependable, and user-friendly vitality options that assist people and companies harness solar energy effectively. By integrating photo voltaic technology, vitality storage, and monitoring right into a single platform, Enphase empowers customers to provide, retailer, and handle their very own vitality with higher management and sustainability.