Tech Mahindra Hiring 2025 in Noida
Tech Mahindra Hiring 2025 Technical Course of Executives for its Worldwide Voice & Electronic mail Course of in Noida (Sector 60). Candidates should have 1+ years of expertise in international voice assist, sturdy English communication abilties, and first experience in laptop computer networking. This can be a full-time, eternal place with 24×7 shifts (by and huge evening) and a cab facility. In the event you’re tech-savvy, patron-centered, and outfitted to develop with a global chief, apply now and be part of Tech Mahindra’s dynamic staff!
- Function: Technical Course of Govt
- Location: Noida( Block A Sector 60 Noida )
- Wage: Not Disclosed
- Expertise: 1 – 6 years
- Job Sort: Full Time
About Tech Mahindra:
Tech Mahindra worldwide chief in digital transformation, consulting, and enterprise re-engineering providers and options. Working in additional than 90 nations with over 100 fifty 000 specialists, Tech Mahindra is part of the USD 21 billion Mahindra Group. The enterprise enterprise empowers institutions, associates, and society to Rise for a extra equal world through innovation, agility, and sturdy space abilties. With an task to Scale at Velocity, Tech Mahindra builds future-equipped institutions utilizing fashionable period and business enterprise system providers.
Tech Mahindra Hiring 2025 Job Description:
We’re hiring Technical Course of Executives for our Worldwide Voice & Electronic mail Course of. The right candidate must be skilled in customer support and technical troubleshooting, significantly throughout the telecom and networking areas. This place wants sturdy dialog abilities, the potential to assume severely, and a eager curiosity in problem-solving.
Tech Mahindra Hiring 2025 Key Obligations:
- Deal with inbound and outbound international consumer queries by means of voice and electronic message channels.
- Present technical assist related to telecom and networking troubles.
- Troubleshoot and resolve technical troubles, escalating when crucial.
- Guarantee well-timed and proper resolutions of buyer issues.
- Work in coordination with the inside technical and assist groups for situation choice.
- Escalate unresolved issues to the exact staff following set protocols.
- Doc all purchaser interactions actually and appropriately.
- Keep excessive ranges of shopper satisfaction and cling to SLA timelines.
- Be flexible to work in rotational shifts (resembling evening shifts).
- Uphold Tech Mahindra’s values and ship a top-notch profession with a consumer-first tapproach
Tech Mahindra Hiring 2025 Desired Candidate Profile:
- Minimal 1 12 months of expertise in Worldwide Voice Course of (ideally in BPO/IT-enabled providers).
- Sturdy verbal and written communication competencies in English.
- Sound experience in Pc Networking, Telecom fundamentals, and technical troubleshooting.
- Proficiency in MS Workplace gear – Phrase, Excel, PowerPoint.
- Means to understand shopper troubles and articulate appropriate solutions.
- Have to be tech-savvy and analytical with a client-centric mindset.
- Ought to present endurance, empathy, and perseverance concurrently managing queries.
- Should have the ability to work independently and as a part of a staff.
- Flexibility to evolve to distinctive roles, shifts, and process adjustments.
- Have to be inclined to work in a 24×7 shift surroundings.
Tech Mahindra Hiring 2025 Training {Qualifications}:
Undergraduate (UG): Any Graduate from a acknowledged faculty.
Candidates from technical backgrounds (BCA, B.Sc IT, B.Tech) are a plus, nevertheless, non-compulsory.
Tech Mahindra Hiring 2025 Most well-liked Key Expertise:
- Worldwide Voice Course of
- Blended Course of
- Telecom Networking
- Technical Assist
- Community Troubleshooting
- Buyer Service
- Semi-Voice Assist
- Technical Troubleshooting
- Service Desk
- Communication Expertise
- US Course of / Evening Shift Assist
Why Be a part of Tech Mahindra?
- Aggressive reimbursement and elevated potentialities.
- Sturdy recognition of staff gaining data {and professional} growth.
- Be part of a global group delivering revolutionary tech solutions.
- Work in quite a few and inclusive environment.
- Entry to education, mentorship, and management assist.
- Transportation is provided (each pickup and drop) for cover and luxury.
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