Tech Mahindra Buyer Help Jobs| Entry Degree| Apply Now 2025
- Tech Mahindra Buyer Help Jobs – Job Description
- Job Title: Buyer Help Government (Voice/Non-Voice)
- Firm: Tech Mahindra
- Job Location: Bangalore, Hyderabad, Pune, Chennai, Noida, and Mumbai.
- Job Sort: Full-time (Work from Workplace/Hybrid/Distant options could also be out there)
- Wage Vary:₹18,000 – ₹30,000 based on month
- Expertise: 0-3 Years of Expertise
Firm Overview:
Tech Mahindra is a important multinational-era organisation providing IT choices and enterprise technique outsourcing (BPO) solutions.
With a robust presence in buyer assist and repair operations, Tech Mahindra is thought for imparting global-class customer support solutions to international shoppers throughout varied industries, together with telecommunications, banking, e-commerce, healthcare, and retail.
Job Obligations: Tech Mahindra Buyer Help Jobs
- Buyer Interplay: Deal with inbound and outbound calls, emails, or chat guides to resolve buyer queries, complaints, and requests effectively.
- Problem Decision: Help clients with troubleshooting, product/carrier-related inquiries, billing troubles, and order monitoring.
- Technical Help (if related): Present elementary technical help for telecom, IT, and e-trade-related queries.
- Knowledge Administration: Precisely doc patron interactions, court docket instances, and resolutions throughout the system.
- Downside-Fixing: Analyze shopper worries and supply appropriate options concurrently adhering to company guidelines.
- Escalation Dealing with: Escalate complicated issues to larger authorities or relevant departments whereas mandatory.
- High quality Adherence: Comply with group tips, compliance, and superb requirements to make sure a tremendous shopper expertise.
- Gross sales & Upselling (if relevant): Promote additional services and products wherein required, reaching revenue targets while wished.
- Collaboration: Work with internal teams to reinforce shopper delight and clear up issues shortly.
- Shift Flexibility: Work in rotational shifts, consisting of weekends and nighttime shifts, counting on enterprise requirements.
Required Abilities & {Qualifications}: Tech Mahindra Buyer Help Jobs
- Schooling: Minimal qualification – twelfth cross, Diploma, Graduate (Any stream).
- Expertise: Freshers and skilled candidates are welcome. Prior enjoyment in customer support is a plus.
- Communication Abilities: Glorious verbal and written dialog skills in English and close by languages.
- Technical Information: Fundamental laptop understanding, familiarity with CRM gear, MS Workplace, and e-mail administration.
- Downside-Fixing Capacity: Capacity to research issues, present solutions, and guarantee buyer delight.
- Persistence & Empathy: A client-centric approach with an advantageous and well-mannered mindset.
- Typing Pace: For non-voice roles, an excellent typing tempo of 25-35 WPM is desired.
Advantages & Perks: Tech Mahindra Buyer Help Jobs
- Aggressive wage bundle with performance-based incentives.
- Profession development alternatives inside Tech Mahindra.
- Paid schooling and expertise growth applications.
- Well being protection and employee well-being purposes.
- Work-from-home alternatives (for pick-out strategies).
- Worker referral bonuses and different perks.
Apply for Tech Mahindra Buyer Help Jobs?
candidates can observe by:
- Tech Mahindra’s genuine profession portal: https://careers.Techmahindra.Com
- Job portals like Naukri, Certainly, LinkedIn, and Glassdoor.
- Stroll-in interviews at Tech Mahindra workplaces in major cities.
Conclusion:
Tech Mahindra’s Buyer Help jobs provide a tremendous alternative for freshers and skilled professionals to assemble a worthwhile occupation throughout the buyer assist enterprise. In case you have obtained
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